Consumer Protection Act
- Now Legislated -

The Consumer Protection Act was signed into law on the 24th of April 2009. Every business that transacts on a cash or credit basis with individuals or businesses is now compelled to comply with this new Act. The Act promises stricter controls over suppliers of all consumer goods and services.

Topics to be covered
• The aim and purpose of the Act
• Penalties for misleading advertising
• Penalties for selling sub- standard merchandise without notification
• Refunds to consumers where products are of an inferior quality
• Prevention of suppliers from changing terms to contracts
• Prevention of the automatic renewal of contracts  

How does it affect your business
• Did you know that the act applies to agreements, transactions, advertisements, as well as the production, distribution, promotion, sale or supply of goods in the    Republic?
• What are your options for the promotion of goods and services? What is bait marketing, negative option marketing, 
   direct marketing, electronic marketing?
• Registration of your business name will be affected.
• Do you grow, process or import/export goods? What must be displayed on the labels or packaging?
• How will this affect the quality, pricing and risk in your business?
• How will the confidentiality requirement affect your marketing strategy?
• What happens when a consumer chooses to cancel an agreement or reservation?
• Does your company have a customer loyalty programme, trade coupons or similar promotions?
• What is an unlawful agreement or an unlawful provision in an agreement?
• Have you pointed out the hazards of using your products?
• Competition Act requirements.
• Trade mark registration requirements.
        

Who should attend 
Legal Advisors, Company Owners, Managing Directors, Financial Directors, Credit Managers, Chain Store Managers and Supply Marketing Managers.

Presenter
David Rosin is a law graduate of the University of the Witwatersrand.  David has presented courses for the last eighteen years nationally and internationally on legal, credit collection, and management topics, and is a dynamic speaker and trainer.

Where       
7th Floor, JCC House, Empire Road, Milpark

Bookings
Pam Freeman Tel: 726-5300 Fax: 482-6914, 482-2000

How much
 R1450.00 Members, R1650.00 Non-members

When
Friday, 26 March 2010                                                                    

Times 09:00 – 15:30 (Registration from 08:30)                                            

Parking:  (R30.00 – not included in fee) Access to Garden Court-Afripark covered parking on service road
opposite Garden Court Holiday Inn entrance.

IN-HOUSE TRAINING CAN BE ARRANGED ON REQUEST