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FREE TRAINING FOR BLACK YOUTH-OWNED BUSINESSES 

IMPROVE YOUR PROFITABILITY:

1) INCREASE YOUR SALES, AND
2) DEVELOP BETTER CUSTOMER MANAGEMENT

These two FREE practical seminars, Sales Training and Customer Relationship Management (CRM), are aimed at Black youth-owned businesses based in Greater Johannesburg that have been operating for at least 2 years.   

24 MAY - 8-Step Sales Process
The hands-on practical training is aimed at entrepreneurs, sales people, business owners and working professionals who need to sell effectively.  It will teach you:

  • The differences between product features and benefits
  • Your Unique Selling Proposition
  • Your elevator pitch
  • Prospecting
  • One to One selling – The 8-Step Sales Process
  • Handling customer’s objections
  • Closing a sale and upselling for generating revenue

 

19 July - 8-Step CRM Method
Proven ideas and innovative strategies designed to help you get more customers, grow your sales and save time.

  • Strategies to entice new sales leads and list building
  • Marketing Automation and Customer Relationship Management best practices
  • How to nurture sales leads to improve sales closing ratios
  • Monitoring and measuring customer engagement
  • Tactics for WOWing your clients, improving upsells and Customer Lifetime Value

 

Training will take place 08:30 – 16:30 in Milpark Johannesburg.  Booking is essential.  Contact Dorothy Lotter at  dgl@jcci.co.za Tel 011 726-5300 for a booking form.






2014 JCCI. All Rights Reserved.

Private Bag 34
Auckland Park
2006
6th Floor
JCC House
27 Owl Street (Cor. Empire Road)
Milpark

tel: +27 11 726 5300 | fax: +27 11 482 2000

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